Service Desk Jobs Service Desk Support Officer Job IT Jobs In Kenya Job Purpose Statement This position is responsible for providing ICT helpdesk support services to end users maintenance of ICT resources and backups always Key Measurable Goals Number of end user logs resolved network local printer PC hardware problems email internet LAN access
Job Vacancies at Old Mutual Kenya for Service Desk Support Officer in Nairobi Kenya for job seekers and professionals in April 2025 Apply today X Employers Post a Job Jobs Jobs by Field Service Desk Support Officer Job Type Full Time Qualification BA BSc HND Experience Location Nairobi All Service Desk jobs in Kenya on Careerjet co ke the search engine for jobs in Kenya
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Provide first level support for all hardware and software issues logged by users Advise and educate users on appropriate action Follow standard service desk procedures Install and support user applications such as Office 365 Windows Operating system and Sidian Bank Applications Work with IT suppliers as needed Perform limited systems administrator functions such as network and enterprise application account creation and management Collaborate with cross functional teams to address complex technical issues Assist in network security measures and provides user education on information security best practices
Today s top 12 Service Desk jobs in Kenya Leverage your professional network and get hired New Service Desk jobs added daily The Senior Officer Service Desk Administration is a key technical and operational role responsible for supporting the management administration and delivery of IT service desk operations to enhance support for the company s insurance operations
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The Service Desk Analyst plays a critical role in providing first line support and resolution to IT related incidents and service requests from colleagues They are responsible for ensuring timely and efficient troubleshooting incident Top performers in customer service positions answering support calls emails and Prior customer service or information technology experience To perform this job successfully an individual must have strong customer service skills positive Prolonged periods sitting at a desk and working on a computer
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Service Desk Support Officer Job IT Jobs In Kenya Job Purpose Statement This position is responsible for providing ICT helpdesk support services to end users maintenance of ICT resources and backups always Key Measurable Goals Number of end user logs resolved network local printer PC hardware problems email internet LAN access
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Job Vacancies at Old Mutual Kenya for Service Desk Support Officer in Nairobi Kenya for job seekers and professionals in April 2025 Apply today X Employers Post a Job Jobs Jobs by Field Service Desk Support Officer Job Type Full Time Qualification BA BSc HND Experience Location Nairobi
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Service Desk Jobs - The Senior Officer Service Desk Administration is a key technical and operational role responsible for supporting the management administration and delivery of IT service desk operations to enhance support for the company s insurance operations
